Privacy Policy

1. Scope

This Privacy Policy applies to personal information collected through the Girja Boutique website, including information submitted through product enquiries, general contact forms and optional newsletter sign-ups. It also covers limited technical information processed to operate and secure the website.

2. Information we may collect

Depending on how you use the website, we may collect your name, telephone number, email address, enquiry message, product or size preferences and any other information that you choose to provide. When an enquiry is submitted, the website may also record the IP address associated with the request for basic security and administrative purposes.

3. How we collect information

We collect information directly from you when you complete a form, contact us or subscribe to updates. Some limited technical information may be generated automatically by the website, hosting environment or server logs when you access the site.

4. Why we use your information

We use personal information to respond to enquiries, provide product and availability information, assist with customer requests, maintain business records, operate and secure the website, prevent misuse, improve our services and meet applicable legal or regulatory requirements.

5. Consent and optional marketing

Submitting an enquiry allows us to use the information you provide to respond to that enquiry and provide related customer service. Promotional or newsletter communications are optional and require the separate consent shown on the sign-up form. You may withdraw from optional marketing at any time by contacting us.

6. Cookies, sessions and similar technologies

The website uses an essential session mechanism for functions such as form security. The core website is not designed to use advertising or behavioural-tracking cookies. Third-party services that you choose to open or interact with, such as Google Maps or WhatsApp, may use their own cookies or identifiers under their own privacy policies.

7. How information may be shared

We do not sell personal information. Information may be accessed by authorised Girja Boutique personnel who need it to respond to customers or administer the website. It may also be processed by service providers that support hosting, email, security or other website operations, and may be disclosed where required by law, a lawful authority or to protect legal rights and website security.

8. Third-party services and external links

The website may provide links to services such as WhatsApp, Google Maps, email or social platforms. When you leave this website or use an external service, that provider's own terms and privacy practices apply. Girja Boutique does not control the independent privacy practices of third parties.

9. Data retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for customer service and legitimate business records, or for any period required or permitted by applicable law. Information that is no longer required should be deleted or securely disposed of.

10. Security

We use reasonable administrative and technical safeguards designed to protect website information. These include restricted administration access, password hashing, session and CSRF protections, and prepared database queries. No internet transmission or storage system is completely secure, so please do not send passwords, card details or other unnecessary sensitive information through a general enquiry form.

11. Your rights and choices

Subject to applicable law and reasonable identity verification, you may contact us to request access to personal information associated with you, correction of inaccurate information, deletion where appropriate, withdrawal of a consent you previously provided, or assistance with a privacy concern. We will respond within a reasonable period and may retain information where the law or a legitimate record-keeping requirement allows or requires us to do so.

12. Children

This website is intended as a general boutique catalogue and customer-enquiry service. It is not directed at children for the purpose of collecting personal information. A parent or guardian may contact us if they believe a child has submitted information that should be reviewed or removed.

13. Data location and service providers

Website and email providers may process or store information on systems located in India or other jurisdictions depending on the services used by Girja Boutique. Where third-party providers are used, we expect them to process information only for the services they provide and subject to their applicable contractual and privacy obligations.

14. Changes to this Privacy Policy

We may update this policy when our website features, business practices or legal obligations change. The current version will be published on this page and identified by the last-updated date.

15. Privacy complaints and contact

If you have a question, request or complaint about how your personal information is handled, contact the Privacy Contact at Girja Boutique by emailing girjaboutique@gmail.com, calling +91 7719587167, or writing to Shop No. 2, Kotu Chowk, Kapurthala, Punjab 144601. Please provide enough detail for us to identify and address the matter.